1. The time of production ( Wood- fired Hot Tub and Outdoor Sauna)
The specified production time is approximate and usually this is 35-40 working days from the date of order.
2. Reliable and proven courier delivery
We use reliable and proven courier delivery of DHL, DSV and Dachser. The shipping company will contact you directly before delivery.
3. Extra services with Wood burning Hot Tubs and Outdoor Saunas
Installation, assembly or connection services are not included in the price.
4. The additional loading and unloading equipment
Additional loading is not required while ordering Wood-fired Hot Tub with a diameter less than 200 cm or disassembled Outdoor Sauna (length 200 cm/240 cm ). Unloading equipment and carried out in the free zone relative to the vehicle using the lifting mechanism on the machine itself.
While ordering Wood-fired Hot Tub with a diameter more than 200 cm, as well as saunas of other types, delivery is carried out by a truck with a semi-trailer length of 17m.
We care about our customers and always ready to offer a suitable solution for your conditions: the truck, the ship and even helicopter.
The buyer is responsible for allowing the truck with a 17 m semi-trailer to reach the unloading point without hindrance. Some products are delivered by articulated truck. If access is restricted, please let us know at the time of ordering.
NB! The buyer shall organize and ensure the unloading of Wood-burning Hot Tub or Outdoor Sauna on their own from the onboard semi-trailer of the truck at the time of delivery the goods.
6. The responsibility of the buyer
Any failed or returned shipments may result in additional costs being transferred to the buyer.
8. Delivery all over Europe and the UK
NB! Delivery to the USA is not available
We deliver our products all over Europe: UK (Wales, England, Scotland and Northern Ireland), Republic of Ireland, Finland, Germany, Sweden, Norway, Estonia, Austria, Switzerland, France, Spain, Italy, Romania, Bulgaria, Latvia, Lithuania, Albania, Croatia, Czech Republic, Denmark, Greece, Hungary, Liechtenstein, Luxemburg, Macedonia, Malta, Monacо, Montenegro, Netherlands, Poland, Portugal, Serbia, Slovakia, Slovenia.