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Delivery

DELIVERY

1. The time of  production ( Wood- fired Hot Tub and Outdoor Sauna)

The specified production time is approximate and usually this is 10-12 working days from the date of order.

2. Reliable and proven courier delivery

We use reliable and proven courier delivery of DHL, DSV and Dachser. The shipping company will contact you directly before delivery.

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pic wooden hot tub delivery europe
pic outdoor sauna delivery

3. Extra services with Wood burning Hot Tubs and Outdoor Saunas

Installation, assembly or connection services are not included in the price.

4. The additional loading and unloading equipment

Additional loading no required while ordering Wood-fired Hot Tub with a diameter less than 200 cm  (for the UK: less than 180 cm) or disassembled Outdoor Sauna (length 200 cm/240 cm). Unloading equipment and carried out in the free zone relative to the vehicle using the lifting mechanism on the machine itself.

While ordering Wood-fired Hot Tub with a diameter more than 200 cm (for the UK: more than 180 cm), as well as saunas of other types, delivery is carried out by a truck with a semi-trailer length of 17m.

We care about our customers and always ready to offer a suitable solution for your conditions: the truck, the ship and even helicopter.

pic wood-burning hot tub delivery UK5. Unloading

The buyer is responsible for allowing the truck with a 1,7 m semi-trailer to reach the unloading point without hindrance. Some products are delivered by articulated truck. If access is restricted, please let us know at the time of ordering.

NB! The buyer shall organize and ensure the unloading of Wood-burning Hot Tub or Outdoor Sauna on their own from the onboard semi-trailer of the truck at the time of delivery the goods.

6. The responsibility of the buyer

Any failed or returned shipments may result in additional costs being transferred to the buyer.

7. Customer-Oriented Service

If you have any questions or need more information, please contact us. Our Sales Department will be happy to help you to make the right choice and choose the best goods for you: Wood-fired Hot Tub, Outdoor Sauna, best heater and some necessary accessories.

8. Delivery all over Europe and the UK

NB! Delivery to the USA  is not available

We deliver our products all over Europe and the UK: Scotland, Wales, Ireland (including London, Sheffield, Glasgow, Manchester, Bradford, Birmingham, Belfast, Liverpool, Cardiff, Dublin, Leeds, Edinburgh, Belfast, Sunderland, Yorkshire, Wolverhampton, Bristol, Nottingham, Leicester, Newcastle and other British cities), Finland, Germany, Sweden, Norway, Estonia, Austria, Switzerland, France, Spain, Italy, Romania, Bulgaria, Latvia, Lithuania, Albania, Croatia, Czech Republic, Denmark, Greece, Hungary, Liechtenstein, Luxemburg, Macedonia, Malta, Monacо, Montenegro, Netherlands, Poland, Portugal, Serbia, Slovakia, Slovenia.