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Terms and Conditions

TERMS AND CONDITIONS

Warranty

We provide a 2 year warranty on all Outdoor saunas and Wood-fired Hot Tubs Baltresto. We are confident and responsible for the quality of our products with the right operation and proper care.

 

Returns

The Purchaser has the right to return purchases. The cancellation period starts the moment you place your order and ends 14 days from the day you receive your goods.

The Purchaser must notify Baltresto by sending an e-mail to info@baltresto.com. The product should be returned as new, unused, in the complete original packaging. If the goods are not unused or damaged, Baltresto is entitled to a deduction.

In the event of exercise of the right to cancel, the Purchaser is responsible for paying any shipping costs for the return of the goods. The purchaser bears the risk for the goods during transportation for the entire distance.