Reclamations

Dear Customer,

You have received a message confirming your complaint, which is available in your email inbox. If you cannot find it, please check your “Spam” folder. If the message is there, mark it as “NOT SPAM” so that you can receive our emails directly in your main inbox in the future. This will speed up the processing of your complaint.

If some parts of product are missing, mark them in the instructions, take a photo of your markings, and attach it to the form. If there is a defect or flaw in the product, take a photo or video of the product and attach it to the form.